Public Safety Telecommunicator
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911 dispatch &
Public Safety Telecommunicators
The Iowa Law Enforcement Academy was given the responsibility for providing training to telecommunicator specialists in the state during the 1996 legislative session. In 2020 telecommunicators/911 dispatchers were defined as public safety telecommunicators and recognized for their role as first responders.
ILEA offers Public Safety Telecommunicators:
• Basic 40-hour Schools
• Specialty Schools
Iowa Law Enforcement Academy
Useful Links
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Iowa Code 501-13(a): Telecommunicator Training Standards
SF2373: Modifying Provisions Related to Telecommunicators
APCO: Association of Public-Safety Communications Officials – International
CJIS Launchpad: DPS nexTEST
The following dates and locations are scheduled for 2024:
January 15 – 19: ILEA
March 11 – 15: Pottawattamie County
May 13 -17: Cedar Falls at Iowa State Patrol District 9
July 15 – 19: ILEA
September 9 – 13: Buena Vista County
November 18 – 22: Indian Hills Community College
Registration details available on ILEATraining.iowa.gov closer to the event dates.
Public Safety Telecommunicator Forms & Downloads
Telecommunicator Report of Hire
For use when hiring new employees.
Telecommunicator Change-in-Status
For name changes, resignations, or updates.
Application for Telecommunicator Instructor Certification
For Instructor Certification
Telecommunicator Board Agenda & Minutes
Telecommunicator Board Meeting Minutes
22 January 2024
Telecommunicator Board Agenda
22 January 2024
Telecommunicator Board Agenda
12 June 2023
Telecommunicator Board Meeting Minutes
17 April 2023
Telecommunicator Board Agenda
17 April 2023
Telecommunicator Board Meeting Minutes
27 February 2023
Telecommunicator Board Agenda
27 February 2023
Telecommunicator Board Meeting Minutes
24 January 2023
Telecommunicator Board Agenda
3 November 2022
Telecommunicator Board Agenda
1 August 2022